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SILKYPIX Developer Studio

Transform the Photos You Have
into the Images You Want.

 

Convert RAW digital photos (and JPEG and TIFFs, too!) into beautiful images with SILKYPIX series.

Support

Thank you for your interest in SILKYPIX! Please find a consolidated list of support options for using SILKYPIX.

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Terms of Use

Access and use of the Mirye Software Website and Mirye Store Website (referred to here collectively as MIRYE) is governed by the Terms of Use as declared here and on other pages of this site. If you visit or shop through either website, you expressly warrant all of these conditions. Please read this document carefully. Mirye Software is a division of Proactive International.

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Register Your Product

If you bought SILKYPIX previously and would like to register with Mirye Software, you can do so in the following ways.

Online Registration

You must create an account on the Mirye Software website in order to receive support and registration services.

  • Go to Mirye Software > Support > New Ticket
  • Select the "Register..." Category
  • Enter your Name, Address (street, city, state/province, postal code, country)
  • Enter your Product Name, Version and Serial Number OR include the "Request Code"

FAX Registration

  • Create a FAX with Subject: SILKYPIX Certification Code
  • Include Name, Phone Number, FAX Number, Email and Address (street, city, state/province, postal code, country)
  • Enter your Product Name, Version and Serial Number OR include the "Request Code"
  • Send your FAX to: (212) 659-0757

If your information is complete, you will receive a faxed reply within three business days. We cannot support fax registration to locations outside of the United States and Canada.

 

Privacy

Proactive International, LLC (“MIRYE”) operates several websites including silkypix.us, mirye.com, shadecamp.net, shadetrial.com and others. Any reference to "website" herein refers to the collective sites owned by Proactive International It is MIRYE’s policy to respect your privacy regarding any information we may collect while operating our websites.

Website Visitors

Like most website operators, MIRYE collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. MIRYE’s purpose in collecting non-personally identifying information is to better understand how MIRYE’s visitors use its website.  MIRYE also collects potentially personally-identifying information like Internet Protocol (IP) addresses. MIRYE does not use such information other than under the same circumstances that it uses and discloses personally-identifying information, as described below.

You waive any rights of copyright or ownership of any information you submit through a website form or post publicly on a website forum or mailing list. If you feel an idea, process or piece of information is worth protecting under copyright laws, do not submit it through these methods.

Gathering of Personally-Identifying Information

Certain visitors to MIRYE’s websites choose to interact with MIRYE in ways that require MIRYE to gather personally-identifying information. The amount and type of information that MIRYE gathers depends on the nature of the interaction. MIRYE may collect statistics about the behavior of visitors to its websites. MIRYE may display this information publicly or provide it to others.

Protection of Certain Personally-Identifying Information

MIRYE discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on MIRYE’s behalf or to provide services available at MIRYE’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using MIRYE’s websites, you consent to the transfer of such information to them. Other than to its employees, contractors and affiliated organizations, as described above, MIRYE discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when MIRYE believes in good faith that disclosure is reasonably necessary to protect the property or rights of MIRYE, third parties or the public at large. If you are a registered user of an MIRYE website and have supplied your email address, MIRYE may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with MIRYE and our products.

An express exception is the purchase of third party products. Owners or publishers of third party products purchased or downloaded from a MIRYE property may require full customer information, and any purchase of any product confirms your agreement to any sharing of information; an End User License agreement of a product purchased is effective between you and the third party, and MIRYE makes no attempt to revise or modify that agreement.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. MIRYE uses cookies to help MIRYE identify and track visitors, their usage of MIRYE website, and their website access preferences. MIRYE visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using MIRYE’s websites, with the drawback that certain features of MIRYE’s websites may not function properly without the aid of cookies.

Privacy Policy Changes

Although most changes are likely to be minor, MIRYE may change its Privacy Policy from time to time, and in MIRYE’s sole discretion. MIRYE encourages visitors to frequently check this page for any changes to its Privacy Policy.Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

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